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Frequently asked questions (FAQs)

 

These are some of the questions that we are most frequently asked about Tigress Ltd and its products and services. If you can't find the answers that you are looking for here, then please contact us and we will be happy to help.

Questions

Click on any question to read the answer further down this page.

Answers

Why the name Tigress? Is 'Tigress' the company or the product?

Tigress is the product. Tigress is an acronym for 'The Integrated Geoscience and Reservoir Engineering Software System'.

The product name and the logo have been used consistently for the last 17 years, while the company name has changed from ERC Tigress to PGS Tigress, then Tigress Ltd and now, in September 2006, to Geotrace, following the acquisition of Tigress Ltd by Geotrace Inc. So Tigress is now used to refer to the data management and software product, while the employees and company are part of Geotrace.

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How long has Tigress been around?

The development programme to build the integrated Tigress system began in the late 1980s and the product has been continuously developed and supported ever since. The first commercial release of the product was made in 1992. The current release of Tigress is version 5.0.2.

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Is Tigress an independent company?

No, Tigress was acquired by Geotrace Inc of Houston on 4 September 2006, and is now part of the Geotrace organization. Tigress Ltd did exist as an independent company from 2003 to 2006, following a successful management buyout (MBO) led by managing director David Sullivan.

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Who are your clients?

Our market is predominantly the oil and gas exploration and production companies. The scalability and data range of the system and the integrated nature of the applications means that we can be equally effectively used by large multinationals, independents, consultancy groups and individual geoscientists working onsite and at home.

Our largest clients maintain several hundred projects, have hundreds of trained users and support single, shared project networks across multiple continents. The smallest operate on the scale of single well interpretations or the study of individual 2D seismic lines, running off a laptop.

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Where are your clients based?

Tigress users are spread around the world; wherever oil and gas exploration is being undertaken. To date, the Tigress system has been installed in about 45 countries. The stability and low systems maintenance mean that Tigress is particulary well suited for use in the more remote locations of the industry where a support office, or an engineer, may be a long way away.

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What is your involvement in the Russian market?

Tigress has been actively working in Russia for over 11 years and has been supported by our Tyumen office for the last 10 years. We have built a solid user base in Russia and the Commonwealth of Independent States (The CIS), and have gained an excellent reputation for integrity and reliability by our Russian clients.

Tigress has consistantly worked to develop this vibrant market, by building up the local office, offering Russian language versions of Tigress, and providing specially developed extensions of the products to meet Russian industry standards.

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What hardware specification do I need to run Tigress?

Tigress is supported on PCs running Linux, and on Solaris platforms.

At the PC level the answer is that Tigress will run happily on just about any PC, although we do suggest a minimum of 1Gb of memory and 100 Gb of hard disk space. It is our experience that the single biggest influence on Tigress performance is memory, so users should bear this in mind when considering hardware requirements for a Tigress installation.

More information on typical hardware configurations is given on the Tigress PC Edition System requirements page on this website.

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Why bother with databases? What are the advantages?

Databases offer significant advantages over looser forms of data storage, including security, efficiency, simplicity, accessibility and longevity. They also let you maximise the value of your assets.

The database administration layer allows control over who can access which projects and which types of data. Private and public settings add further options to manage your data in a safe and consistent fashion. You also benefit from reliability and efficiency. The data model delivers a single, detailed repository for most data types, removing data duplication, and reducing the risk of data loss. Your staff may come and go but your data will remain intact.

The single backup file means that project storage, archiving and recovery is easy. Tigress users can restore projects that are over 10 years old via a single interface window - no support engineers needed! A common user interface means a quicker learning curve and ease of use for all users.

The Oracle database allows simultaneous access to data by multiple concurrent users and by multiple disciplines, without the need for any data duplication or data movement. The GIS window gives a spatial view that is readily understood by all users.

The database structure is incredibly stable and reliable. Some clients store hundreds of projects, either live online or via backup files offline. Projects dating back 10 to 15 years can be restored simply and quickly.

Hydrocarbon reserves – or their potential – are the key assets of any company, large or small, competing in the hydrocarbon production business. Organized, secure and presentable data are essential to managing and promoting these assets. Tigress databases provide a market-leading solution that enables you to see your data when and where you need it. With the increase in storage capacity (terabytes of storage capacity now cost less than a half a day of your average IT manager’s time) your data need only be a click away.

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